Data Protection Policy

🔒 Data Protection & Privacy Policy

Euro Bass Audio highly respects your privacy and is fully committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679) and the Spanish Organic Law 3/2018 (LOPDGDD).

1. Data Controller

2. Personal Data We Collect

We collect the following categories of personal data when you visit our website, create an account, place an order, or communicate with us:

• Identification & Contact Data: name, surname, email address, phone number, postal address
• Account & Order Data: username, password, order history, purchased products, payment and delivery details
• Technical Data: IP address, browser type, device information, operating system, cookies and usage data
• Marketing Data: communication preferences and consent records

3. Purposes and Legal Basis

Purpose	Legal Basis (GDPR)
Creating and managing your user account	Performance of a contract (Art. 6.1(b))
Processing orders, payments, shipping and returns	Performance of a contract + Legal obligation
Providing customer support and handling warranty claims	Performance of a contract + Legitimate interest
Sending newsletters, offers and promotional communications	Consent (Art. 6.1(a)) or Legitimate interest
Improving our website, analytics and fraud prevention	Legitimate interest (Art. 6.1(f))
Complying with legal and tax obligations	Legal obligation (Art. 6.1(c))

4. Sharing Your Personal Data

We may share your data only with trusted partners:

• Payment service providers (Redsys)
• Courier and logistics companies (SEUR, MRW, DHL, Correos, etc.)
• IT and hosting service providers (as data processors)
• Public authorities when legally required

We never sell your personal data to third parties.

5. International Transfers

Some of our service providers may be located outside the EEA. In such cases, we ensure appropriate safeguards through Standard Contractual Clauses approved by the European Commission.

6. Data Retention

We keep your personal data only as long as necessary to fulfil the purposes for which it was collected or as required by law (usually up to 6 years for contractual and fiscal purposes).

7. Your Rights

Under GDPR and Spanish law you have the following rights:

• Right to access, rectify or erase your data
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time
• Right to lodge a complaint with the Agencia Española de Protección de Datos (AEPD)

To exercise any of these rights, please contact us at danevrado@gmail.com.

8. Cookies

Our website uses cookies and similar technologies. For more details, please visit our Cookies Policy.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be published on this page with a new "Last updated" date.